Term & Conditions

F.A.Q

1 . Where is your factory located ?

  • Our factory is located in Jl. KM Sukri No.606, Potroyudan, Jepara, Central Java – Indonesia 59412

2. Can we custom the products ?

  • Yes, Custom product is always welcome. As per client’s own design and artworks, material, size.

3. What is your MOQ ?

  • No minimum order quantity.

4. What is the payment Terms ?

  • 50% deposit after confirm the order and the balance will be paid upon receiving the copy of shipping documents.

5. How can we know the completion of my order ?

  • 50% deposit payment —> start manufacture —> check by quality control —> take photos you confirmed —> check the logistic —> book shipment —> inform to customer ETD & ETA —> load container —> balance payment —> send shipping documents.

6. What is the production delivery time?

  • Normally it will be takes about 6 to 8 weeks after receive the deposit payment.

7. Is there any quality guarantee for your product?

  • Sure, we offer our customers 6 months quality guarantee for our products. It only suits the condition of proper use on the products.

8. If I have some idea on graphic design, can you help me?

  • Yes, we would be very pleased to do it. Once you have some ideas please send it to us. We would be able to assist you to finish it.